Troubleshooting
Fix: BotWave Dashboard Not Loading
How to fix "BotWave Dashboard Not Loading". Step-by-step troubleshooting guide with solutions.
Can't load the BotWave dashboard. Browser, network, or our outage.
Confirm the symptoms
- app.botwave.online → infinite spinner or 500.
- Login fails.
30-second quick fix
- Hard refresh (Ctrl+Shift+R).
- Try a different browser.
- Check Dashboard → Status page.
Root causes
1. Stale cached JS
After deploy, old JS may break.
- Hard refresh.
2. Browser extension blocking
Aggressive ad-blockers can break parts of the dashboard.
- Disable temporarily.
3. Network/DNS
- Try mobile data; or change DNS to 1.1.1.1.
4. BotWave outage
- Status page.
Detailed resolution
- 1
Hard refresh
Ctrl+Shift+R or Cmd+Shift+R.
- 2
Try incognito
Rules out extension interference.
- 3
Check /status
Posted outage indicators.
Expected result
Dashboard loads.
Frequently asked questions
Mobile vs desktop?
Both should work; mobile is responsive layout.
Still stuck?
Open a support ticket from the dashboard and we will look at your session logs directly.