Troubleshooting
Fix: WhatsApp Bot Not Responding
How to fix "WhatsApp Bot Not Responding". Step-by-step troubleshooting guide with solutions.
Bot completely unresponsive. First check: is the session connected?
Confirm the symptoms
- Every command ignored.
- Session shows "Connected" but bot is silent.
30-second quick fix
- Reconnect from dashboard.
- Verify you have the right session selected.
Root causes
1. Session connected but underlying WhatsApp not synced
Phone offline.
- Wake up the phone.
2. All commands disabled
Misconfiguration.
- Dashboard → Commands → reset to defaults.
3. Rate limit
You hit the daily cap.
- Wait/upgrade.
Detailed resolution
- 1
Reconnect
- 2
Test !help in DM
Removes group-side variables.
- 3
Check daily quota
Expected result
Commands respond.
Frequently asked questions
Outage check?
Dashboard shows green/yellow/red status banner during outages.
Still stuck?
Open a support ticket from the dashboard and we will look at your session logs directly.
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