Troubleshooting

Fix: WhatsApp Bot Responding in Wrong Language

How to fix "WhatsApp Bot Responding in Wrong Language". Step-by-step troubleshooting guide with solutions.

Bot replies in the wrong language (e.g. English when you configured Yoruba).

Confirm the symptoms

  • !help text comes back in unexpected language.
  • Welcome message reverts to English.

30-second quick fix

  • Dashboard โ†’ Sessions โ†’ Language โ†’ set explicit choice.

Root causes

  1. 1. No explicit language set; falling back to English

    • Set explicit.
  2. 2. Group-level override conflicts with session

    Per-group language overrides session default.

    • Dashboard โ†’ Groups โ†’ check Language.

Detailed resolution

  1. 1

    Set session language

    Dashboard โ†’ Sessions โ†’ Language.

  2. 2

    Set group override if needed

    Dashboard โ†’ Groups โ†’ Language.

Expected result

Bot speaks the configured language.

Frequently asked questions

Supported languages?

English, French, Portuguese, Spanish, Yoruba, Hausa, Igbo, Swahili, Arabic, Hindi, more.

Still stuck?

Open a support ticket from the dashboard and we will look at your session logs directly.

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