Troubleshooting
Fix: WhatsApp Pairing Code Expired
How to fix "WhatsApp Pairing Code Expired". Step-by-step troubleshooting guide with solutions.
The 8-character pairing code expires after 60 seconds. If you miss the window, generate a new one.
Confirm the symptoms
- "Code expired" message in WhatsApp.
- WhatsApp pairing screen rejects the code.
30-second quick fix
- Click Regenerate Code in BotWave.
Root causes
1. 60s window elapsed
- Generate new.
Detailed resolution
- 1
Regenerate
BotWave โ Sessions โ Regenerate Code.
- 2
Have WhatsApp pre-loaded on the pairing screen before clicking Generate
Pre-position so you can type the code immediately.
Expected result
Pairing succeeds within the 60s window.
Frequently asked questions
Why 60s?
WhatsApp's security requirement.
Still stuck?
Open a support ticket from the dashboard and we will look at your session logs directly.
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