Troubleshooting

Fix: WhatsApp Pairing Code Expired

How to fix "WhatsApp Pairing Code Expired". Step-by-step troubleshooting guide with solutions.

The 8-character pairing code expires after 60 seconds. If you miss the window, generate a new one.

Confirm the symptoms

  • "Code expired" message in WhatsApp.
  • WhatsApp pairing screen rejects the code.

30-second quick fix

  • Click Regenerate Code in BotWave.

Root causes

  1. 1. 60s window elapsed

    • Generate new.

Detailed resolution

  1. 1

    Regenerate

    BotWave โ†’ Sessions โ†’ Regenerate Code.

  2. 2

    Have WhatsApp pre-loaded on the pairing screen before clicking Generate

    Pre-position so you can type the code immediately.

Expected result

Pairing succeeds within the 60s window.

Frequently asked questions

Why 60s?

WhatsApp's security requirement.

Still stuck?

Open a support ticket from the dashboard and we will look at your session logs directly.

Other troubleshooting guides

Related how-to guides