How-To Guidebeginner5 minutes

How to Track WhatsApp Group Analytics

Step-by-step guide: How to Track WhatsApp Group Analytics. Easy to follow with screenshots and examples.

BotWave's group analytics surface who posts, what gets engagement, when activity spikes, and which commands users actually invoke. Useful for community managers to spot dying groups and double-down on what works.

Prerequisites

  • BotWave bot in the group with read access.
  • Analytics enabled (Dashboard → Groups → click group → Analytics → ON).

Step-by-step instructions

  1. 1

    Open Dashboard → Analytics → Groups

    Pick the group and the time range.

  2. 2

    Review the top metrics

    Daily active members, messages per day, top 10 commands, top 10 most-active posters, peak activity hours.

  3. 3

    Export to CSV

    For reporting, click Export. The CSV includes per-user and per-day breakdowns.

  4. 4

    Set up a weekly digest

    Dashboard → Analytics → Schedule digest → weekly. You'll receive a summary email every Monday.

Expected result

A clear picture of who is engaged and what content drives engagement, refreshed daily.

Power-user tips

  • Cross-reference analytics with the moderation log to spot if a moderation action affected activity.

Frequently asked questions

Do you store message content for analytics?

No. Only aggregate counts and timestamps. Message bodies are never persisted.

Ready to put this into practice?

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