BotWave for Online Stores with BotWave

How online stores use BotWave for automation. Order notifications, Customer support, Product catalogs.

E-commerce on WhatsApp is huge across Africa. Online stores need order-confirmation automation, restock notifications, and an AI that knows the catalog.

The problem

  • Managing online stores groups manually
  • Spam and off-topic messages
  • No automation tools available

How BotWave solves it

Order notifications

Order notifications automation powered by BotWave.

Customer support

Customer support automation powered by BotWave.

Product catalogs

Product catalogs automation powered by BotWave.

Commands you will use most

!ai

Product + price + availability lookup.

!tagall

Restock + new arrival broadcasts.

!order

Quick-order helper.

!shipping

Live delivery-rate lookup per state.

Getting started

  1. 1Upload catalog (CSV) to AI context.
  2. 2Configure shipping rates per state.
  3. 3Set up restock keyword listener.

FAQ

How big a catalog?

Up to ~500 SKUs cleanly; larger needs custom integration.

Can it process orders?

Collects details and confirms, final processing in your existing system.

Payment?

Send payment link only; never collect card numbers in WhatsApp.

Set up BotWave for your online stores

Free to start. Set up in under 2 minutes. No coding needed.

Get Started Free

Other use cases

BotWave for Online Vendors

Turn your WhatsApp into a storefront

BotWave for Businesses

Automate customer replies on WhatsApp

BotWave for Real Estate

BotWave for Real Estate with BotWave

Related how-to guides

whatsapp ai auto replywhatsapp broadcast messages