BotWave for Delivery Services with BotWave

How delivery services use BotWave for automation. Order tracking, Driver coordination, Customer updates.

Delivery companies coordinate riders and customers on WhatsApp/Telegram. BotWave standardises the comms layer.

The problem

  • Managing delivery services groups manually
  • Spam and off-topic messages
  • No automation tools available

How BotWave solves it

Order tracking

Order tracking automation powered by BotWave.

Driver coordination

Driver coordination automation powered by BotWave.

Customer updates

Customer updates automation powered by BotWave.

Commands you will use most

!tagall

Route changes to riders.

!poll

Shift voting.

!ai

Customer rate/ETA FAQ.

Getting started

  1. 1Configure rider groups.
  2. 2Set up customer rate FAQ.
  3. 3Schedule shift reminders.

FAQ

Dispatch integration?

Webhook hand-off to your dispatch.

GPS tracking?

Out of scope, pair with a tracking provider.

Set up BotWave for your delivery services

Free to start. Set up in under 2 minutes. No coding needed.

Get Started Free

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