Billing & Plans
Plans at a Glance
| Plan | Price | Best for | Key limits |
|---|---|---|---|
| Free | $0 | Trying it out, small personal groups | 1 WhatsApp + 1 Telegram bot, 200 msgs/day per session |
| Pro | $5 / month | Small communities and side projects | 3 WhatsApp + 5 Telegram bots, 5,000 msgs/day per session, API access |
| Business | $29 / month | Agencies, support teams, communities >10k | 10 WhatsApp + 25 Telegram bots, fair-use limits, priority queue, SLA |
Yearly billing saves 2 months (pay 10, get 12).
Upgrading
- Dashboard → Settings → Billing
- Click Upgrade next to the plan you want
- Enter card details (or pick crypto)
- Plan is active immediately
Payment Methods
- Card (Visa, Mastercard, Amex) via Paddle
- Crypto (BTC, ETH, USDT) via NOWPayments
- Bank transfer (Business plan, annual only) — contact
billing@botwave.online
Invoices
Every charge generates a downloadable PDF invoice. Get them from Settings → Billing → Invoices.
Refund Policy
- Within 7 days of first payment on a plan — full refund, no questions.
- After 7 days — pro-rated refund for unused time only.
- Crypto payments are non-refundable beyond 7 days (network fees + price volatility make this unworkable).
Cancellation
Cancel any time from Settings → Billing. You keep access until the end of the current billing period, then drop to Free automatically.
Changing Plans Mid-Cycle
- Upgrade: charged pro-rata immediately for the difference.
- Downgrade: takes effect at the end of the current period.